Refund Policy

we understand the importance of protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect personal information that we receive from our customers.

INFORMATION WE COLLECT:

When you book New Cable or internet connection services through us, we may collect personal information such as your name, address, email address, phone number and payment details.

We may also collect information about your cable and internet preferences and interests to help us provide you with the best possible service experience.

How we use your information:

We use the personal information we collect to:

Process and confirm your new connection
Communicate with you about your choice plans
Send you marketing communications about new cable and internet deals and promotions
Provide you with New offers-related information.
Improve our services and tailor them to your needs and interests
Comply with legal and regulatory requirements

We may share your information with third-party service providers who help us process your orders.

We may also share your information with government authorities and law enforcement agencies in accordance with applicable laws and regulations.

HOW WE PROTECT YOUR INFORMATION:

We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security protocols and procedures to safeguard your information, including encryption and secure servers.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

YOUR CHOICES:

You have the right to access, update, or delete your personal information that we hold. You may also opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails.

IP Addresses and Logging

Our servers log information about visitors, including IP addresses, date/time visited, referring website, length of stay, etc. This information is used for site statistics only.

If you have any questions or concerns about our Privacy Policy or our use of your personal information, please contact us at [Cable Agency Name], [Address], [Phone Number], [Email Address].

CHANGES TO THIS PRIVACY POLICY:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated Privacy Policy on our website and notify you of any material changes.